Terms of Service

Last updated on April 3, 2026

Effective Date : April 4, 2026

SECTION A : GENERAL TERMS

1. Introduction

Welcome to Weniba. These Terms of Service ("Terms," "Terms of Service," or "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Weniba ("Weniba," "we," "us," or "our"), governing your access to and use of our websites, including all subdomains thereof, and all associated services, products, software, and tools (collectively, the "Services"). By accessing, browsing, or using our Services in any manner, including creating an account, purchasing a product, or using any free or paid feature, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and any other legal notices or policies published by us on our website. These documents are incorporated by reference into this Agreement and collectively form the complete understanding between you and Weniba.

Your use of our Services is expressly conditioned upon your assent to all of the terms and conditions of this Agreement. If you do not agree with any part of these Terms, or if you are not legally able to enter into a binding contract, you must immediately cease all access to and use of our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services after such modifications have been posted constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any changes. This Agreement applies to all visitors, users, and others who access or use the Service, whether as a guest or a registered user.

2. Ownership of Site; Agreement to Terms of Service

All rights, titles, and interests in and to the Services, including but not limited to all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content"), including the design, structure, selection, coordination, expression, "look and feel," and arrangement of such Content, contained on the Site is owned, controlled, or licensed by or to Weniba, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Except as expressly provided in these Terms, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Weniba’s express prior written consent.

Your access to the Services is provided under a limited, non-exclusive, non-sublicensable, non-transferable, and revocable license. This license is granted solely for your personal or internal business use for the purpose of accessing and utilizing the Services as intended by Weniba and as permitted under this Agreement. This license does not constitute a sale of the Content or any part thereof, and Weniba retains all rights, titles, and interests in the Content. Any use of the Services or Content not expressly permitted by these Terms is a breach of this Agreement and may violate copyright, trademark, and other laws. The license granted herein will automatically terminate if you violate any of these restrictions and may be terminated by Weniba at any time, with or without cause.

3. RESTRICTIONS ON THE USE OF THE SITE

Your license to use the Site and Services is subject to strict limitations. You agree not to use any "deep-link," "page-scrape," "robot," "spider," or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Site. Weniba reserves the right to bar any such activity. You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Weniba server, or to any of the services offered on or through the Site, by hacking, password "mining," or any other illegitimate or prohibited means.

Furthermore, you agree not to probe, scan, or test the vulnerability of the Site or any network connected to the Site, nor to breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Site, or any other customer of Weniba, including any Weniba account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Weniba’s systems or networks, or any systems or networks connected to the Site or to Weniba.

4. Prohibited Activities for Use of Product

The use of our Services to engage in any activity that is illegal, abusive, or irresponsible is strictly prohibited. This includes, but is not limited to, the activities listed below. Weniba reserves the right to determine, in its sole discretion, whether a User's conduct is in violation of these terms. You are solely responsible for all activities conducted through your account, whether or not authorized by you. This section pertains specifically to the use of purchased or subscribed services, such as hosting, servers, and related products. Any violation of this Section may result in the immediate suspension or termination of your account and services without notice and may subject you to civil or criminal liability.

You are expressly prohibited from using our Services for any of the following purposes:

(a) Illegal Activities: Transmitting, storing, or distributing any material in violation of any applicable national, state, or international law or regulation. This includes, but is not limited to, copyrighted material, trademarks, trade secrets, or other intellectual property rights used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

(b) Network Abuse and Malicious Activity: Engaging in activities that disrupt or interfere with our network, the networks of other providers, or the experience of other users. This includes distributing malware (viruses, worms, trojans, etc.), launching Denial of Service (DoS) attacks, port scanning, phishing, mail bombing, or operating open proxies or relays. (c) Resource Abuse: Consuming excessive network, CPU, or memory resources that negatively impact the performance and stability of our servers and the services of other customers. Specific limitations on resource usage, particularly for services advertised as "unmetered," are detailed in our Unmetered Policy section.

(d) Email and Communication Abuse: Sending Unsolicited Bulk Email (Spam), or any fraudulent or deceptive email. Maintaining an open SMTP relay is prohibited. We reserve the right to take action on any account that is reported for sending spam. (e) Hosting Prohibited Content: Hosting or distributing content related to child pornography, extreme violence, hate speech, or content that promotes fraudulent schemes (e.g., pyramid schemes, "get-rich-quick" schemes). Hosting services or applications designed for anonymous or malicious activities, such as TOR exit nodes, public VPNs used to circumvent legal restrictions, or crypto-currency mining operations, is also strictly forbidden.

5. User Content

You are solely and exclusively responsible for all data, text, software, music, sound, photographs, graphics, video, messages, or any other materials ("User Content") that you upload, post, publish, display, or transmit via our Services. By uploading User Content, you represent and warrant that you own all rights, titles, and interests in and to such User Content, or that you have obtained all necessary licenses, rights, consents, and permissions to use and to grant to us the rights in your User Content as described in this Agreement. You retain full ownership of your User Content. However, you grant Weniba a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services and Weniba's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Services. This license is necessary for us to perform actions such as hosting your data, creating backups, and making it accessible to you and your end-users.

Weniba does not pre-screen User Content and shall not be responsible for any of it. We have no obligation to monitor your account or your User Content. However, we reserve the right, in our sole discretion, to review, monitor, and remove any User Content at any time, for any reason, including for activity which we believe violates this Agreement or our policies, without notice to you. Weniba disclaims any and all liability in connection with User Content. You are solely responsible for creating and maintaining backup copies of your User Content at your sole cost and expense. You agree that Weniba has no responsibility or liability for the deletion or accuracy of any User Content, the failure to store, transmit or receive transmission of User Content, or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services.

6. INTERACTIVE SERVICES (CHATBOTS, MANAGED CHAT, ETC.) CONSENT AND DISCLAIMERS

Our Services may include interactive features such as live chat, chatbots, or other communication tools ("Interactive Services"), designed to assist you with support and sales inquiries. By initiating or engaging with any Interactive Service, you hereby acknowledge and consent to communicate with our employees, agents, contractors, or automated systems. You further consent to the monitoring and recording of all communications, including but not limited to text transcripts and any data you provide, for purposes of quality assurance, training, security, and to improve our Services. All personal information shared during these interactions is subject to the terms outlined in our Privacy Policy. The transcripts of these communications may be stored and reviewed by Weniba personnel to ensure the highest quality of service and for resolving any disputes that may arise.

While our support team and automated systems strive to provide accurate and helpful information, any advice, guidance, or information provided through these Interactive Services is for informational purposes only and does not constitute a legal, financial, or contractually binding agreement. You should not rely solely on such advice for making critical decisions. Weniba expressly disclaims any and all liability for any actions you take, or fail to take, based on the information provided through our Interactive Services. It remains your sole responsibility to verify any information and to make decisions based on your own judgment and, where appropriate, with the consultation of qualified professionals. Your use of these Interactive Services is at your own risk.

7. LIMITATION OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WENIBA, ITS AFFILIATES, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS (COLLECTIVELY, THE "WENIBA PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE WENIBA PARTIES MAKE NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS;

(II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;

(III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE;

(IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS; OR

(V) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM WENIBA OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. WENIBA DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR ANY HYPERLINKED WEBSITE OR SERVICE. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

8. Account Termination

You may terminate your account and this Agreement at any time by following the procedures within your account control panel or by contacting our support team. The termination of your account is your sole and exclusive remedy with respect to any dissatisfaction with the Services. Upon termination by you, you shall not be entitled to any refund of any fees paid, except as expressly provided in our Refund Policy. It is your responsibility to secure all your User Content from our servers prior to initiating termination. Weniba will not be responsible for providing access to or recovering any User Content after your account has been terminated.

Weniba may, in its sole and absolute discretion, suspend or terminate your account and access to the Services, with or without prior notice, for any reason or no reason, including, but not limited to,

(a) a breach of this Agreement, including any incorporated policies;

(b) non-payment of any fees owed;

(d) the discontinuance or material modification of the Services;

(e) unexpected technical or security issues or problems; or

(f) your engagement in fraudulent or illegal activities. In the event of termination for cause due to your breach of these Terms, you will not be eligible for any refund of any prepaid fees. Upon termination of your account for any reason, your right to use the Services will immediately cease, and Weniba may, without liability to you or any third party, immediately deactivate or delete your account and all associated User Content and files, and bar any further access to such files or the Services.

9. LINKS AND THIRD-PARTY SITES

Our Services may contain links to, or integrations with, third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Weniba (collectively, "Third-Party Sites"). We do not endorse, sponsor, or assume any responsibility for any such Third-Party Sites, or the information, materials, products, or services contained on or accessible through them. Your access and use of any Third-Party Site, including the information, materials, products, and services on or available through them, is solely at your own risk. When you leave our Services, you should be aware that our terms and policies no longer govern, and you should review the applicable terms and policies, including privacy and data gathering practices, of any Third-Party Site.

You expressly relieve Weniba and all Weniba Parties from any and all liability arising from your use of any Third-Party Site. Furthermore, any dealings you have with advertisers or other third parties found on or through the Services are solely between you and the third party. This includes, but is not limited to, your participation in promotions, the payment for and delivery of goods and services, and any other terms, conditions, warranties, or representations associated with such dealings. You agree that the Weniba Parties are not responsible for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such third parties on the Services. We encourage you to be aware when you leave our Service and to read the terms and conditions and privacy policy of each other website that you visit.

10. Privacy

Your privacy is of paramount importance to us. We have developed a comprehensive Privacy Policy that explains in detail how we collect, use, disclose, transfer, and store your personal information. Our Privacy Policy is a separate document but is incorporated by reference into this Agreement and forms a crucial part of our legal relationship with you. By accessing or using our Services, you acknowledge that you have read and understood our Privacy Policy, and you consent to the collection, use, and sharing of your information as described therein. The Privacy Policy also explains the measures we take to protect your data and the rights you have concerning your personal information.

We strongly encourage you to review our Privacy Policy carefully. It provides essential information about your rights and our obligations with respect to your data. Your agreement to these Terms of Service signifies your binding acceptance of the practices detailed in our Privacy Policy. If you do not agree with our Privacy Policy, you must refrain from using our Services. Any changes to our Privacy Policy will be communicated in accordance with the terms of that policy, and your continued use of the Services following such changes will constitute your acceptance of the revised policy.

11. Unmetered Policy

For certain Services advertised as "unmetered" (e.g., unmetered disk space or bandwidth), Weniba does not set arbitrary or predefined numerical limits on the amount of resources you can use in the normal operation of a personal or small business website. This policy is intended to simplify your hosting experience by removing the concern of overage charges for legitimate, standard website traffic and content. However, this policy is not intended to grant unlimited resources for any and all purposes, and all unmetered services are subject to this Fair Use Policy and the general resource usage restrictions outlined in the "Prohibited Activities" section of this Agreement.

The unmetered Services are designed exclusively for web hosting purposes. They are not intended for use as a large-scale file distribution network, streaming service, file storage or backup repository, or for any other activity that consumes a disproportionate amount of server resources. Prohibited uses under this policy include, but are not limited to: (a) operating a file sharing, bit torrent, or peer-to-peer network;

(b) storing and serving a large number of multimedia files not directly related to your website's primary content;

(d) storing backups of your computer, other websites, or any data not directly part of your active website. While disk space and bandwidth may be unmetered, other server resources such as CPU, RAM, and I/O processes are finite and shared among users. You may not use the Services in a manner that excessively consumes these resources to the detriment of other customers. As a specific guideline, any account found to be using more than 25% of its allocated CPU resources for a continuous period of ninety (90) seconds or longer will be deemed in violation of this policy. Weniba reserves the right to monitor resource usage and, in the event of a violation of this Unmetered Policy, may take corrective action, including issuing a warning, temporarily suspending the offending service, or, in severe or repeated cases, terminating the account without prior notice.

12. Service Availability

Weniba is committed to providing a reliable and stable hosting environment. We aim to achieve a 99.9% uptime for our network and server hardware. This uptime service level agreement (SLA) applies to the availability of the server infrastructure and network connectivity, but does not cover the functionality of any software, applications, or scripts you install or use on your service. The uptime guarantee expressly excludes any service interruptions or downtime resulting from: (a) Scheduled or emergency maintenance, for which we will endeavor to provide as much advance notice as is reasonably possible;

(b) Failures or malfunctions of any software or applications installed by you or your agents;

(c) Violations of these Terms of Service, including resource abuse as defined in our Unmetered Policy, leading to suspension or termination;

(d) Malicious attacks on your service or our network, including but not limited to Denial of Service (DoS) attacks.

Furthermore, the uptime guarantee does not cover circumstances beyond Weniba's reasonable control, including, but not limited to, force majeure events such as acts of God, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or third-party services, or failure of third-party software or hardware (collectively "Force Majeure Events"). Weniba will perform scheduled maintenance during low-traffic periods whenever feasible. While we strive to meet our uptime goal, we do not warrant that the Services will be completely uninterrupted or error-free. In the event of a service outage that falls within our uptime guarantee, you may be eligible for a pro-rated service credit for the period of the outage. Eligibility for such credits is at Weniba's sole discretion and requires you to submit a formal request to our support department.

[ SECTION B ] : Payment Terms

13. Payment Acceptance

By purchasing any Service from Weniba, you agree to pay all applicable fees as set forth in the pricing and payment terms presented to you for that Service. All fees are due in advance and are non-refundable, except as expressly provided in this Agreement or as required by applicable law. You are responsible for providing a valid method of payment, such as a credit card or other payment method accepted by our third-party payment processors. You represent and warrant that you are authorized to use the payment method you provide and that any and all payment information you supply is true, correct, and complete. By submitting such payment information, you automatically authorize Weniba, through its payment processors, to charge all fees incurred through your account to any such payment instruments.

We reserve the right to change our prices and payment terms at any time. Any price changes for subscribed services will take effect upon the next renewal of your subscription. We will provide you with reasonable prior notice of any price changes by posting the new prices on the site or sending you an email notification. It is your responsibility to periodically review our pricing. If you do not agree to a price change, you must cancel your subscription before the change takes effect. All fees are exclusive of any applicable taxes, including but not limited to value-added tax (VAT), goods and services tax (GST), sales tax, and other transactional taxes, which you are responsible for paying.

14. Third-Party Data Sharing

To facilitate secure and reliable payment processing, Weniba utilizes reputable third-party payment gateways and processors (e.g., Razorpay). When you initiate a transaction to purchase a Service, you acknowledge and agree that we will share your payment information with these third-party processors. This information may include your name, billing address, email address, phone number, and payment instrument details (such as credit card number or bank account information). This sharing of information is a necessary and integral part of the payment process, and your purchase of a Service constitutes your express consent to this practice. The use and storage of your information by these third-party processors are governed by their respective terms of service and privacy policies, not ours.

We select our payment partners based on their security standards and compliance with industry regulations, such as the Payment Card Industry Data Security Standard (PCI-DSS). Weniba does not directly store your full credit card number or sensitive payment instrument details on our primary servers. However, we may store a secure token or a partial representation of your payment method to facilitate future billing and renewals. We are not responsible for the data security or privacy practices of our third-party payment processors. While we take care in selecting our partners, we expressly disclaim any liability for any breach, loss, or misuse of your data that occurs on the systems of a third-party payment processor. You should review the privacy policies of our payment partners to understand how they handle your personal and financial data.

15. Refund Policy

All fees and charges paid to Weniba for the use of its Services are strictly and unequivocally non-refundable. This policy applies to all services, including but not limited to hosting plans, add-ons, renewal fees, and any funds deposited into your account wallet, regardless of whether the services are used, suspended, or terminated. Once a payment is made, the transaction is considered final. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. By completing a purchase, you acknowledge and agree that you are waiving any right to a refund, except in the very specific and limited circumstances outlined in the "Exceptions in Refund Policy" section below.

This strict non-refundable policy is in place to allow us to manage our resources effectively and to offer competitive pricing for our Services. The resources required to provision and maintain a service are allocated immediately upon purchase, and these costs are incurred by Weniba regardless of your usage level. Dissatisfaction with the service, cancellation of your service before the end of its billing term, or termination of your account due to a violation of these Terms of Service does not grant eligibility for a refund. It is your responsibility to ensure that the service you are purchasing meets your requirements before completing the transaction.

16. Exceptions in Refund Policy

Notwithstanding the strict non-refundable policy stated above, Weniba may, in its sole and absolute discretion, grant a refund under the following limited and specific exceptions. The availability of these exceptions does not constitute a right to a refund, but rather a potential eligibility to be considered for one.

(a) Money-Back Guarantee: If a specific Service is explicitly advertised with a "Money-Back Guarantee" for a defined period (e.g., "30-Day Money-Back Guarantee"), you may request a full refund of the initial purchase price for that specific service, provided the request is made within the advertised time frame from the date of the original purchase. This guarantee applies only to the initial purchase of a new service and does not apply to renewals, add-ons, administrative fees, or any other charges. To be eligible, your request must be submitted via a support ticket. Violations of our Terms of Service during the guarantee period will immediately void this eligibility.

(b) Initial Service Provisioning Failure: In the rare event that Weniba is unable to provision and deliver a newly purchased Service to you in a functional state within a reasonable timeframe (typically 72 hours) due to a technical failure originating solely from our systems, you may be eligible for a full refund for that specific, unprovisioned service. This exception does not apply if the failure is due to incorrect information provided by you, your failure to perform necessary setup steps (e.g., domain configuration), or other circumstances outside of our direct control. Eligibility under this exception is determined solely by Weniba based on our internal server logs and provisioning records.

17. Wallet Policy

Weniba may offer an account wallet or credit balance feature ("Wallet") where you can deposit funds for future purchases of Services. You acknowledge and agree that any and all funds deposited into your Wallet are strictly non-refundable, non-transferable, and non-exchangeable under any and all circumstances. These funds represent a prepayment for future services and have no cash value outside of the Weniba platform. You cannot withdraw funds from your Wallet or transfer them to another user's account, nor can they be redeemed for cash or any other form of credit.

Upon termination of your account, whether initiated by you or by Weniba, any remaining balance in your Wallet will be immediately and irrevocably forfeited. You will not be entitled to a refund of any unused funds remaining in your Wallet at the time of termination. It is your responsibility to utilize any available Wallet balance prior to terminating your account. By adding funds to your Wallet, you explicitly agree to these terms and waive any right to claim a refund or transfer of such funds in the future.

[ SECTION C ] : Other Terms

18. Jurisdiction and Liabilities

This Agreement, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. You irrevocably agree that the courts located in Khagaria, Bihar, India shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter. Your use of the Services may also be subject to other local, state, national, or international laws. You agree to comply with all applicable laws and regulations in your use of the Services.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WENIBA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE OR ANY OTHER ASPECT OF THIS AGREEMENT. UNDER NO CIRCUMSTANCES WILL WENIBA BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN. OUR TOTAL AGGREGATE LIABILITY IN ANY MATTER ARISING OUT OF OR RELATED TO THIS AGREEMENT IS LIMITED TO THE GREATER OF (A) US$100 OR (B) THE AGGREGATE AMOUNT OF FEES ACTUALLY PAID BY YOU TO WENIBA FOR THE SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WENIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

19. Policy Amendments

Weniba reserves the right, at its sole and absolute discretion, to modify, amend, or replace these Terms of Service at any time. We will provide what we determine to be reasonable notice of any material changes, which may include posting the updated Terms on our website, sending an email notification to the address associated with your account, or displaying a notice within our Service dashboard. The "Effective Date" at the top of this document will be updated to reflect the date of the latest revision. It is your sole responsibility to review these Terms periodically to stay informed of our current policies.

Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes your binding acceptance of those changes. If you do not agree to the new terms, you must stop using the Services and terminate your account. No oral or written information or advice given by Weniba or its authorized representative shall create a warranty or in any way increase the scope of the warranties provided herein. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

20. Our Rights

The failure of Weniba to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision in that or any other instance. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us shall be effective unless it is in writing and signed by an authorized representative of Weniba. The rights and remedies of Weniba under this Agreement are cumulative and not exclusive, and the exercise of any such right or remedy shall not limit Weniba’s right to exercise any other right or remedy.

All provisions of this Agreement, which by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

21. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you need to provide any legal notice to us, you may contact us through our official support channels. For all legal and official correspondence, please direct your communication to the following email address:

Support Email: `contact@weniba.com`

All inquiries will be directed to the appropriate department for review and response. Please note that for your security, we may need to verify your identity before responding to certain requests. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy or our site practices.

Definations

[D.1] "Company" refers to Weniba, its owners, operators, employees, contractors, affiliates, and authorized agents.

[D.2] "User" refers to any individual or entity that accesses, registers, purchases, or uses any services provided by Weniba.

[D.3] "Services" refers to all hosting, server, domain, email, software, website, and related services provided by Weniba.

[D.4] "Website" refers to all Weniba websites, subdomains, and client areas operated under Weniba.

[D.5] "Account" refers to the registered profile created by a User to access Weniba services.

[D.6] "Client" refers to a paying customer who has purchased any service from Weniba.

[D.7] "Visitor" refers to any person who browses the website without creating an account.

[D.8] "Content" refers to all data, files, text, images, videos, emails, websites, and materials uploaded or hosted by the User.

[D.9] "User Content" refers to any content uploaded, stored, transmitted, or hosted by the User on Weniba servers.

[D.10] "Server" refers to any physical or virtual machine operated by Weniba or its infrastructure providers.

[D.11] "Shared Hosting" refers to a hosting environment where multiple users share the same server resources.

[D.12] "VPS" refers to a Virtual Private Server that provides allocated resources in a virtualized environment.

[D.13] "Dedicated Server" refers to a physical server allocated to a single client.

[D.14] "Unmetered" refers to services that do not have fixed limits on disk space or bandwidth but are subject to fair use and resource limitations.

[D.15] "Fair Use Policy" refers to reasonable usage of services without excessive consumption of CPU, RAM, I/O, or network resources that affects other users.

[D.16] "Bandwidth" refers to the amount of data transferred between the server and the internet.

[D.17] "Disk Space" refers to the storage space allocated to a hosting account.

[D.18] "CPU Usage" refers to the processing power used by a User’s account.

[D.19] "RAM" refers to memory resources allocated to a User’s hosting account.

[D.20] "I/O Usage" refers to disk read/write operations on the server.

[D.21] "Uptime" refers to the amount of time the server is operational and accessible.

[D.22] "Downtime" refers to any period when the service is unavailable.

[D.23] "Maintenance" refers to scheduled or emergency technical work performed on servers or infrastructure.

[D.24] "Billing Cycle" refers to the period for which a service is billed (monthly, quarterly, annually, etc.).

[D.25] "Renewal Date" refers to the date on which a service must be renewed to remain active.

[D.26] "Suspension" refers to temporary disabling of a service due to violation, non-payment, or abuse.

[D.27] "Termination" refers to permanent removal of a service or account.

[D.28] "Refund" refers to the return of payment under approved conditions defined in the refund policy.

[D.29] "Wallet" refers to prepaid account balance stored for future purchases.

[D.30] "Third-Party Provider" refers to any external company providing services such as payment gateways, domain registrars, or server infrastructure.

[D.31] "Payment Gateway" refers to third-party payment processors used to process payments.

[D.32] "Domain Registrar" refers to the company responsible for domain registration services.

[D.33] "Abuse" refers to any activity that violates laws, regulations, or Weniba policies.

[D.34] "Spam" refers to sending unsolicited bulk emails or messages.

[D.35] "Malware" refers to malicious software including viruses, trojans, worms, and ransomware.

[D.36] "Phishing" refers to fraudulent attempts to obtain sensitive information by pretending to be a trustworthy entity.

[D.37] "DDoS/DoS Attack" refers to attempts to disrupt a service by overwhelming it with traffic.

[D.38] "Force Majeure" refers to events beyond control including natural disasters, war, strikes, government actions, or network failures.

[D.39] "Intellectual Property" refers to trademarks, logos, content, software, and proprietary materials owned by Weniba.

[D.40] "Agreement" refers to the Terms of Service, Privacy Policy, Acceptable Use Policy, and any other Weniba policies.

[D.41] "Policy" refers to any official Weniba rule, guideline, or legal document published on the website.

[D.42] "Login Credentials" refers to username, password, and authentication information used to access an account.

[D.43] "Data Center" refers to the facility where servers and infrastructure are physically located.

[D.44] "Backup" refers to copies of data stored for recovery purposes.

[D.45] "Service Credit" refers to account credit issued as compensation under SLA conditions.

[D.46] "SLA" refers to Service Level Agreement defining uptime and service standards.

[D.47] "Infrastructure Provider" refers to upstream providers supplying servers, networking, or cloud infrastructure.

[D.48] "Resource Abuse" refers to excessive usage of CPU, RAM, disk, or bandwidth affecting server stability.

[D.49] "Illegal Activity" refers to any activity that violates local, national, or international law.

[D.50] "Notice" refers to official communication sent via email, client area, or website announcement.

[D.51] "Support" refers to technical or billing assistance provided by Weniba.

[D.52] "Ticket" refers to a support request submitted by a user.

[D.53] "Service Provisioning" refers to the process of setting up and activating a service.

[D.54] "Service Suspension Notice" refers to a warning issued before or after suspension.

[D.55] "Identity Verification" refers to the process of verifying user identity for security or legal purposes.

[D.56] "Jurisdiction" refers to the legal authority of courts specified in the Terms.

[D.57] "Liability" refers to the legal responsibility for damages or losses.

[D.58] "Damages" refers to financial or other losses claimed by a user.

[D.59] "Confidential Information" refers to non-public information including account details and business data.

[D.60] "Effective Date" refers to the date on which the Terms become legally binding.